Just who is this Leon Jacobs guy?

Leon Jacobs · Professional Overthinker, Vice-President of the Dumb Question Asker Club, First of His Name in the Kingdom of Tangents, Skeptical Believer in the Algorithm, Robot Wrangler of Wayward Intelligence, Arranger of Letters in a Satisfying Order, Patron Saint of Shifting Deadlines, and Defender of the Idea.
& Creative & Experience Director at Empathy Lab
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Manuals often bury key details, making it hard to find quick answers. A practical solution is using AI to extract relevant information instantly.
For example, instead of searching for the cleaning cycle instructions in an espresso machine manual, uploading the document to an AI assistant provides the answer in seconds.
This method applies to warranties, technical guides, and more, streamlining access to useful information and saving time.
AI doesn’t “understand” you—it mirrors patterns, not thoughts. But our brains, wired to seek meaning, project intelligence onto these responses. This illusion can be powerful, even dangerous. By designing AI that feels intuitive without pretending to be human and prioritizing transparency, we can build tools that help us—without crossing the line into manipulation.